Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Job Title: Test Technician - ALL SHIFTS Location: Franklin MA 2nd shift - $28.00/hr MON-FRI 2:45pm-11:15pm 3rd shift - $30.... ...on expertise will be critical to ensuring product quality and performance. Key Responsibilities: Perform diagnostic testing and troubleshooting...
...team that exceed our guests experience the moment they walk through our door. To do well in this role you should be comfortable... ...have what it takes to join our team please apply in person Monday through Friday 2pm-4pm. You are also welcome to submit your job application...
...complete the work. We want someone who asks questions, catches inconsistencies, solves problems, and looks for opportunities to improve accounting processes and controls. What You'll Do Prepare monthly, quarterly, and annual GAAP-compliant financial statements...
...fast-paced environment where innovative thinking is prized. Our team defines and delivers Alienwares portfolio of high-performance gaming laptops and desktops, supporting Dells $50B+ Client business and its position in the premium gaming market. We lead gamer research...
...adults only ~~15 weekly follow-ups; 6 - 8 new consults per week ~ Locums will not see new consults except in emergencies ~ IMRT, HDR, SIMS, SRS, and SBRT required -- planning required ~ Female breast and gyn oncology experience preferred ~ Hospital privileges...